DYXM · BUYER SUPPORT
Frequently Asked Questions
Everything you need to know about custom denim manufacturing, minimum order quantities, sampling, production lead times, and working with DYXM.
Have a specific project in mind? Contact our team for a tailored quotation.
01
MOQ & Order Requirements
What is your minimum order quantity (MOQ)?
Our standard MOQ is approximately 300 pieces per style and color, with mixed sizes allowed. For certain designs using available stock fabrics, smaller orders may be considered on a case-by-case basis.
Can you accept small or trial orders?
Yes. We understand that emerging brands may want to test the market before placing larger orders. Please share your design, quantity, and fabric requirements so we can evaluate the possibilities.
Do you offer better pricing for larger orders?
Yes. Unit pricing depends on order quantity, fabric selection, garment construction, washing processes, and customization requirements. Larger orders may qualify for more competitive pricing.
02
OEM, ODM & Customization
Do you provide OEM and ODM manufacturing services?
Yes. We provide OEM and ODM solutions for fashion brands, importers, and apparel businesses, covering product development, material sourcing, sampling, manufacturing, and finishing.
Can you add my brand logo and custom labels?
Yes. We can discuss custom branding options, including woven labels, care labels, patches, buttons, hangtags, and packaging, subject to design and order requirements.
Can you manufacture jeans based on my own designs?
Yes. You can send us your tech pack, technical drawings, product photos, or reference samples, together with your size specifications, fabric preferences, and finishing requirements. Our team will review the details and discuss the next steps.
Can you help me choose denim fabrics and washing effects?
Yes. We can assist with denim fabric sourcing and selection, including rigid denim, stretch denim, lightweight denim, and selvedge denim. We can also discuss washing and finishing options to achieve your desired appearance.
03
Samples & Product Development
Can I request a sample before placing a bulk order?
Yes. We recommend evaluating samples before bulk production to confirm fabric, fit, workmanship, washing effects, and overall quality.
How long does sample development take?
Sample development generally takes around 7–10 days after all design details and sample arrangements are confirmed. Complex designs, special fabrics, or additional washing processes may require more time.
Are samples free? Is the sample fee refundable?
Custom samples are subject to a development fee, which may be credited toward a subsequent bulk order under agreed conditions. Sample shipping costs are normally paid by the buyer.
04
Production & Lead Times
What is your production lead time?
Production generally takes around 20–30 days for simpler styles and 30–45 days for more complex designs, after sample approval and confirmation of all production details. Actual lead times depend on order quantity, materials, washing requirements, and production scheduling.
What is your production capacity?
Our 5,000-square-meter manufacturing facility is supported by more than 200 skilled professionals. Production capacity varies by product complexity and production arrangements. Please contact us with your order requirements for an estimated production schedule.
Can you handle repeat orders and long-term supply?
Yes. We welcome long-term manufacturing partnerships and repeat orders. We can coordinate production planning based on your collection schedule, order forecasts, and agreed specifications.
05
Quality Control & Compliance
How do you control product quality?
Quality management can include fabric inspection, garment measurements, stitching and workmanship checks, washing consistency reviews, and final inspection before packing and shipment. Specific inspection requirements can be agreed upon for each order.
Can you meet my brand’s quality and testing requirements?
Please share your product specifications, applicable testing standards, and inspection requirements. We will review them and confirm the available testing and quality assurance arrangements before production.
06
Payment, Shipping & Cooperation
What payment methods do you accept?
We can discuss payment by T/T, PayPal, or other mutually agreed methods, depending on the order type and value. Payment terms will be confirmed in the quotation or sales contract.
How do you ship samples and bulk orders?
Samples can be shipped by international courier services such as DHL, FedEx, or UPS, depending on destination and availability. Bulk orders can be arranged by sea or air freight according to the agreed shipping terms.
How can I get a quotation for my denim project?
Send us your product design or reference images, estimated order quantity, fabric requirements, size range, customization details, and destination country. Our team will review your requirements and prepare a quotation.
Tell Us What You’re Looking to Manufacture
Our team is ready to discuss your designs, customization needs, order quantities, and production plans.
Request a Custom Quote