At DYXM Denim, operated by Guangzhou Dongyanxiamiao Garments Co., Ltd. (“DYXM,” “we,” “us,” or “our”), we respect your privacy and are committed to handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, contact us, request a quotation, or communicate with us about our denim manufacturing services.

By using our website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect the following categories of information:

Information You Provide Directly

When you submit an inquiry, request a quotation, or contact our team, you may provide:

  • Full name
  • Business email address
  • Company name
  • Phone or WhatsApp number
  • Product interests and estimated order quantities
  • Project descriptions and manufacturing requirements
  • Other information you voluntarily share with us

You may also provide product specifications, technical documents, reference images, or other materials related to your manufacturing project.

Information Collected Automatically

When you visit our website, certain technical information may be collected through our website infrastructure or enabled technologies, such as:

  • IP address
  • Browser type and device information
  • Operating system
  • Pages visited and general website interactions
  • Referral sources
  • Cookies and similar technologies

The information collected depends on the technologies and services enabled on our website.

How We Use Your Information

We use personal information for legitimate business purposes, including:

  • Responding to inquiries and quotation requests
  • Evaluating product and manufacturing requirements
  • Communicating about samples, orders, and potential cooperation
  • Providing customer support
  • Managing business relationships
  • Maintaining website functionality and security
  • Improving our website and services
  • Complying with applicable legal obligations

Where required by applicable law, we obtain your consent before using your information for marketing communications.

We do not use inquiry information for purposes unrelated to our business relationship without an appropriate legal basis.

Legal Basis for Processing

Where applicable data protection laws require a legal basis, we may process personal information based on:

  • Consent: When you have given permission for a specific activity.
  • Contractual Necessity: When processing is needed to respond to a request or take steps toward a business agreement.
  • Legitimate Interests: When processing is reasonably necessary to manage business inquiries, maintain website security, or support business operations, provided these interests are not overridden by your rights.
  • Legal Obligations: When processing is required by applicable laws or regulations.

The applicable legal basis depends on the circumstances and relevant jurisdiction.

Sharing Your Information

We do not sell your personal information.

We may share relevant information with trusted service providers or business partners when reasonably necessary to operate our website, respond to your requests, or provide our manufacturing services.

These may include:

  • Website hosting and technical service providers
  • Email and business communication service providers
  • Suppliers and manufacturing partners involved in your project
  • Logistics and shipping service providers, where applicable
  • Professional advisers or authorities when legally required

We seek to limit information sharing to what is reasonably necessary for the relevant purpose.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, remember preferences, maintain security, and understand website performance.

Depending on the services enabled, cookies may include:

  • Essential Cookies: Necessary for core website functionality and security.
  • Analytics Cookies: Used to understand website traffic and visitor interactions.
  • Marketing Cookies: Used by enabled advertising or measurement services, where applicable.

Where required by law, we will request your consent before placing non-essential cookies.

You can also manage certain cookie preferences through your browser settings.

For additional information, please refer to our Cookie Policy.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including responding to inquiries, managing business relationships, maintaining appropriate records, and meeting legal obligations.

Retention periods may vary depending on the type of information, the nature of our business relationship, and applicable legal requirements.

When information is no longer needed, we take appropriate steps to delete or anonymize it, subject to applicable retention obligations.

Data Security

We take reasonable technical and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security.

If you need to share commercially sensitive technical documents or confidential project information, please contact our team to discuss an appropriate method of transmission.

International Data Transfers

DYXM is based in China and works with international customers.

When you contact us from outside China, your personal information may be transferred to and processed in China or other locations where our authorized service providers operate.

Where required by applicable law, we take appropriate steps to protect personal information transferred across borders.

Your Privacy Rights

Depending on your location and applicable data protection laws, you may have rights to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Request restrictions on certain processing activities
  • Object to certain uses of your information
  • Withdraw consent where processing is based on consent
  • Request data portability where applicable
  • Lodge a complaint with a relevant data protection authority

These rights may be subject to legal limitations or exceptions.

To exercise your rights, please contact us using the information below. We may need to verify your identity before processing certain requests.

Third-Party Websites and Services

Our website may contain links to third-party websites or services, including social media platforms, messaging services, and external resources.

We are not responsible for the privacy practices or content of websites operated by third parties.

We encourage you to review their privacy policies before providing personal information.

Children’s Privacy

Our website is intended for business customers and professional visitors. It is not directed toward children.

We do not knowingly collect personal information from children through our business inquiry services.

If you believe a child has provided personal information to us, please contact us so we can review the matter and take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, business practices, applicable laws, or data processing activities.

Any updates will be published on this page with a revised “Last Updated” date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

You can also reach us through our contact page.